JWD FAQs

Burn until wax melts across entire surface to the sides of vessel (this prevents tunneling,and creates an even burn for the duration of the candle’s ‘life’) This may take up to 2-4 hours.

To promote an even burn, steady flame and limit sooting/mushrooming of wick. If soot ever forms on the inside of the vessel, extinguish candle, wait for it to cool, then wipe with a clean damp cloth. Trim wick and relight.

This is very important to prevent the candles from smoking on the next burn or from burning the sides of the glass. We recommend trimming them to 1/4th to 1/8th of an inch each time. Invest in a good pair of wick trimmers that will cut and remove the excess wick cleanly.Do not burn your candle all the way down. Always leave at least ½ inch of non-molten wax at the bottom.

Flickers, or the flame becomes too high. These signs indicate the candle is not burning properly and the flame isn't controlled. Let the candle cool, trim the wick, then check for drafts before re-lighting.

Keep away from pets and children. Do not burn on flammable surfaces. Store your candles in a cool, dark and dry place. Avoid placing your candles where they will be directly exposed to sunlight or harsh indoor lighting.

Burn in desired space for 30 mins with the door closed. Open windows and doors will disperse scent.

The answer is yes, you should buy different fragrance candles for different living spaces because they help in creating an ambiance that reflects the room’s purpose. Pick up a romantic fragrance for the bedroom, a divine fragrance like bamboo orchid for meditation, a warm fragrance like cinnamon sticks for the living room to create a warm atmosphere with your family, followed by a fresh fragrance in your bathrooms.

We have always been taught to settle for quality over quantity when it’s about people or things, the same rule applies to candles. Most big box store candles are cheap because the are able to buy in bulk and use poor quality waxes and lead wicks that will end up making your space toxic.

Whereas as our candles might be a bit expensive but it’s definitely worth the price because we hand pour our candles made with a proprietary blend of soy and coconut wax with lead-free cotton wicks for a cleaner, longer burn.

It depends. The number of candles that you should be burning so that the entire room smells good depends upon the size of the room. One scented candle might be enough for a small room or bathroom, but for a larger room or hallway, you should burn at least two to three scented candles together.

You shouldn't have this problem with our candles, but I've found that some consumers will light a candle for 15-20 minutes then blow it out because the smell wasn't strong enough. You need to burn your scented candle for a minimum of two hours before judging the fragrance, the second option could be trying to burn it in a small room and then check the fragrance.

Once again, you shouldn't have this problem with our candles. However, when you don’t trim the wick before burning your candles, it may start producing soot. Always trim the wick ¼ inch before lighting fresh or previously burnt candles, If you want to burn your candles for more than 4 hours, you will need to extinguish the flame at intervals of 4 hours, let the candle cool, trim the wick and relight. Place candles away from drafts as they may cause the candles to burn unevenly and can create smoke.

Tunneling in candles is very common, it is also known as a “melt ring”. It happens when a candle burns only from the center creating thick wax residue around the walls of the jar because the wax did not melt all the way across the edges. To prevent tunneling in any candle, let your candles burn for at least one hour per inch of the diameter and let the wax melt pool reach across the edges.